General Terms and Conditions of Sale
PREAMBLE
Use of this site is subject to the conditions set out below and in
using this site, you agree to these terms. THE
site www.lesvinsdumonde.com reserves the right to change these
conditions at any time, without notice. However, the possible
changes will be presented here. No contract will subsist between you
and www.lesvinsdumonde.com for the sale of products until
you receive confirmation of your order in the form of a
receipt confirming your order details. Once you have
received the confirmation, there will be a legal contract between us. This site is
available only for your personal, non-commercial use.
The products referenced on this site are available for all countries
that we deliver.
PRODUCTS
The products offered for sale are available while stocks last.
available.
The characteristics of the products are indicated in the product sheets.
However, we inform you that the images, photos, and colors
may differ from the actual colors of the products due to
browser or screen.
If one or more items ordered are no longer available, you
will be notified by email.
You can cancel your order and get a refund by credit
on the bank account corresponding to the bank card used for
payment of the order.
PRICE
The price you pay is the price indicated on the site including VAT. THE
price does not include delivery costs, set out in the paragraph
“shipments and deliveries”. We reserve the right to change the
price without notice. All orders are subject to availability
and we reserve the right to refuse sale to any individual or
Company. Prices are established in the European currency, the Euro.
The prices indicated do not include customs fees or additional costs which
may be applied by some countries. These will be the responsibility
of the buyer.
SHIPMENTS & DELIVERIES
For any order placed on the site, we undertake to
prepare your orders within 48 hours maximum (excluding weekends
and public holidays). We offer the following delivery methods:
– Viticolis, UPS: we use these service providers for all of our
deliveries.
Deliveries are made to the address indicated by the buyer. In sound
absence, a document inviting them to collect the package will be offered to them.
Delivery costs are calculated based on the delivery address,
weight and prices applied by country. They vary depending on your
geographical area and weight.
Countries requiring taxes other than shipping charges, such as
for example customs fees and VAT, will be the responsibility of the customer.
The company Les Vins du Monde is not responsible for additional costs.
Upon receipt of the package, the customer undertakes to verify the conformity of the
references received, the contents of the packages as well as the physical state of the
package. In case of doubt and apparent damage, the customer may refuse the
delivery by issuing dated, signed and explicit reservations on the
carrier's slip. If necessary, please contact our
service at info@lesvinsdumonde.com.
We undertake to deliver the product(s) ordered to you at
the delivery address that you have indicated to us. Please check it out
accuracy. Any reshipment due to incorrect address will be at
your charge. We do our best to deliver to you as quickly as possible.
however we are not responsible for delivery times.
Viticolis/UPS service.
DELIVERY DELAY
Orders shipped to France are generally delivered within 24-
48 hours after you received the confirmation email. The society
Les Vins du Monde cannot be held responsible for delays
additional. Delivery times to foreign countries
depend on local postal services. The company Les Vins du Monde does not
may be held responsible for inappropriate behavior on the part of
postal services.
LATE DELIVERY – LOSS OF PACKAGE
Viticolis/UPS is a very reliable service. However, it is possible, as in
any shipment, whether there may be a delay in delivery or the
product goes astray. In the event of late delivery compared to the date
we indicated to you in the shipping email, we
ask us to notify us of this delay by sending us an email. We
We will then contact Viticolis/UPS to start an investigation. A
investigation at Viticolis/UPS may last several days from the date
of the start of the investigation. If during this period, the product is found, it will be
re-delivered immediately to your home (the majority of cases). If in
However, the product is not found at the end of the investigation period,
Viticolis/UPS considers the package lost. It is only to this
time that we can return a product to you
replacement, at our expense. If the product(s) ordered were no longer
available at that time, we will refund you the amount of the
products affected by the loss of the carrier. We decline any
responsibility for the extension of delivery times
delivery by the carrier, particularly in the event of loss of products
or strike.
The exchange or refund of items will only be effective after the
end of postal services investigation.
RETURNS & TRADES
The customer has a period of 2 days upon receipt of the order to
request a return.
The item must be returned to us in the condition in which it was shipped.
by our services.
Les Vins du Monde will check all returned merchandise to detect
possible damage and to ensure that the purchase really comes from Les Vins
of the world.
Les Vins du Monde reserves the right not to refund the product if
this one shows damage.
If the return is due to an error on our part, Les Vins du Monde will take
will be responsible for the return costs and will reship a replacement product.
at no cost to the customer – OR – will refund the amount of the product
as well as all shipping costs. World Wines has 30
days upon receipt of the return to reimburse the customer.
If the return is due to a defective product, Les Vins du Monde will take
will bear the return costs and will reship a replacement product.
at no cost to the customer – OR – will refund the amount of the product
as well as all shipping costs. Before any exchange or
reimbursement, Les Vins du Monde must have the agreement of the supplier in
question.
REFUNDS
If the customer wishes a refund, the item(s) must be sent to us
be returned in the condition in which they were shipped, in their
original and unopened packaging. Returned products will be
reimbursed within a maximum period of 30 days from their
reception. Once the products are received, checked, and accepted by our
services, the refund will be equal to the price invoiced less fees
possible delivery and returns. Except in the event of an error or
defective.
CUSTOMER SERVICE
To send us any comments or questions about our
services, please contact us by e-mail: info@lesvinsdumonde.com
LIMITATION AND LIABILITY
The information contained in this site may contain
technical inaccuracies or translation or typographical errors
and www.lesvinsdumonde.com cannot be held responsible. Furthermore,
we have no duty to update this site or its content and
We cannot be held responsible for the lack of updates. Of
more, www.lesvinsdumonde.com is not responsible for your use
other sites which you can access via links on this site.
www.lesvinsdumonde.com does not control these sites and is not
responsible for their content. These links are provided as a convenience
information to users of this site and their inclusion in this site does not
does not constitute an endorsement by or affiliation with
www.lesvinsdumonde.com. Any product ordered on a site in
connection with it is subject to its own conditions and
www.lesvinsdumonde.com cannot be held responsible or put
in application. These sites may collect personal information
or request one from you. These sites are not subject to the policy
protection of privacy www.lesvinsdumonde.com and
www.lesvinsdumonde.com cannot be responsible for the policy of
these sites, or the use of the information they collect.
FORCE MAJEURE
www.lesvinsdumonde.com cannot be responsible for events beyond
beyond our control involved in the delivery of a product or for
its condition at the time of delivery.
VALIDITY
If a term, condition or provision of a term or condition
proves to be illegal, invalid, obsolete, or for any reason inapplicable,
the validity and enforcement of other terms, conditions and provisions
cannot be affected or reduced in any way.
ENTIRE AGREEMENT
These terms and conditions constitute the entire agreement between you and
www.lesvinsdumonde.com relating to the subjects covered. Note
that no comments made by an agent of www.lesvinsdumonde.com
cannot be accepted as a variation of these terms and conditions or
a representation of the products sold by www.lesvinsdumonde.com and
www.lesvinsdumonde.com cannot be held responsible towards anyone
or the inaccuracy of such a representation.
APPLICABLE LAW
Any contract will be interpreted and assessed in accordance with French laws.
and any dispute surrounding this contract will be subject to the exclusive jurisdiction of
French courts.
PROPERTY AND INTELLECTUAL PROPERTY
This site is the property of SAS Les Vins du Monde which maintains and
makes it work. This site and all its components, including the graphics and
the architecture in general, the text, the graphics, the selection
and the arrangement and any software compilations, source code
underlying software (applets included) are the property of Les Vins du
Monde and its subsidiaries or its technological suppliers or
content.
ALL RIGHTS RESERVED
Photos and diagrams representing the products cannot be
reproduced. All designs, buttons and illustrations are made by the
SAS World Wines.
Trademarks
All names, logos, brands and titles used on this site are proprietary
trademarks or names
deposited from their owners
Use of this site is subject to the conditions set out below and in
using this site, you agree to these terms. THE
site www.lesvinsdumonde.com reserves the right to change these
conditions at any time, without notice. However, the possible
changes will be presented here. No contract will subsist between you
and www.lesvinsdumonde.com for the sale of products until
you receive confirmation of your order in the form of a
receipt confirming your order details. Once you have
received the confirmation, there will be a legal contract between us. This site is
available only for your personal, non-commercial use.
The products referenced on this site are available for all countries
that we deliver.
PRODUCTS
The products offered for sale are available while stocks last.
available.
The characteristics of the products are indicated in the product sheets.
However, we inform you that the images, photos, and colors
may differ from the actual colors of the products due to
browser or screen.
If one or more items ordered are no longer available, you
will be notified by email.
You can cancel your order and get a refund by credit
on the bank account corresponding to the bank card used for
payment of the order.
PRICE
The price you pay is the price indicated on the site including VAT. THE
price does not include delivery costs, set out in the paragraph
“shipments and deliveries”. We reserve the right to change the
price without notice. All orders are subject to availability
and we reserve the right to refuse sale to any individual or
Company. Prices are established in the European currency, the Euro.
The prices indicated do not include customs fees or additional costs which
may be applied by some countries. These will be the responsibility
of the buyer.
SHIPMENTS & DELIVERIES
For any order placed on the site, we undertake to
prepare your orders within 48 hours maximum (excluding weekends
and public holidays). We offer the following delivery methods:
– Viticolis, UPS: we use these service providers for all of our
deliveries.
Deliveries are made to the address indicated by the buyer. In sound
absence, a document inviting them to collect the package will be offered to them.
Delivery costs are calculated based on the delivery address,
weight and prices applied by country. They vary depending on your
geographical area and weight.
Countries requiring taxes other than shipping charges, such as
for example customs fees and VAT, will be the responsibility of the customer.
The company Les Vins du Monde is not responsible for additional costs.
Upon receipt of the package, the customer undertakes to verify the conformity of the
references received, the contents of the packages as well as the physical state of the
package. In case of doubt and apparent damage, the customer may refuse the
delivery by issuing dated, signed and explicit reservations on the
carrier's slip. If necessary, please contact our
service at info@lesvinsdumonde.com.
We undertake to deliver the product(s) ordered to you at
the delivery address that you have indicated to us. Please check it out
accuracy. Any reshipment due to incorrect address will be at
your charge. We do our best to deliver to you as quickly as possible.
however we are not responsible for delivery times.
Viticolis/UPS service.
DELIVERY DELAY
Orders shipped to France are generally delivered within 24-
48 hours after you received the confirmation email. The society
Les Vins du Monde cannot be held responsible for delays
additional. Delivery times to foreign countries
depend on local postal services. The company Les Vins du Monde does not
may be held responsible for inappropriate behavior on the part of
postal services.
LATE DELIVERY – LOSS OF PACKAGE
Viticolis/UPS is a very reliable service. However, it is possible, as in
any shipment, whether there may be a delay in delivery or the
product goes astray. In the event of late delivery compared to the date
we indicated to you in the shipping email, we
ask us to notify us of this delay by sending us an email. We
We will then contact Viticolis/UPS to start an investigation. A
investigation at Viticolis/UPS may last several days from the date
of the start of the investigation. If during this period, the product is found, it will be
re-delivered immediately to your home (the majority of cases). If in
However, the product is not found at the end of the investigation period,
Viticolis/UPS considers the package lost. It is only to this
time that we can return a product to you
replacement, at our expense. If the product(s) ordered were no longer
available at that time, we will refund you the amount of the
products affected by the loss of the carrier. We decline any
responsibility for the extension of delivery times
delivery by the carrier, particularly in the event of loss of products
or strike.
The exchange or refund of items will only be effective after the
end of postal services investigation.
RETURNS & TRADES
The customer has a period of 2 days upon receipt of the order to
request a return.
The item must be returned to us in the condition in which it was shipped.
by our services.
Les Vins du Monde will check all returned merchandise to detect
possible damage and to ensure that the purchase really comes from Les Vins
of the world.
Les Vins du Monde reserves the right not to refund the product if
this one shows damage.
If the return is due to an error on our part, Les Vins du Monde will take
will be responsible for the return costs and will reship a replacement product.
at no cost to the customer – OR – will refund the amount of the product
as well as all shipping costs. World Wines has 30
days upon receipt of the return to reimburse the customer.
If the return is due to a defective product, Les Vins du Monde will take
will bear the return costs and will reship a replacement product.
at no cost to the customer – OR – will refund the amount of the product
as well as all shipping costs. Before any exchange or
reimbursement, Les Vins du Monde must have the agreement of the supplier in
question.
REFUNDS
If the customer wishes a refund, the item(s) must be sent to us
be returned in the condition in which they were shipped, in their
original and unopened packaging. Returned products will be
reimbursed within a maximum period of 30 days from their
reception. Once the products are received, checked, and accepted by our
services, the refund will be equal to the price invoiced less fees
possible delivery and returns. Except in the event of an error or
defective.
CUSTOMER SERVICE
To send us any comments or questions about our
services, please contact us by e-mail: info@lesvinsdumonde.com
LIMITATION AND LIABILITY
The information contained in this site may contain
technical inaccuracies or translation or typographical errors
and www.lesvinsdumonde.com cannot be held responsible. Furthermore,
we have no duty to update this site or its content and
We cannot be held responsible for the lack of updates. Of
more, www.lesvinsdumonde.com is not responsible for your use
other sites which you can access via links on this site.
www.lesvinsdumonde.com does not control these sites and is not
responsible for their content. These links are provided as a convenience
information to users of this site and their inclusion in this site does not
does not constitute an endorsement by or affiliation with
www.lesvinsdumonde.com. Any product ordered on a site in
connection with it is subject to its own conditions and
www.lesvinsdumonde.com cannot be held responsible or put
in application. These sites may collect personal information
or request one from you. These sites are not subject to the policy
protection of privacy www.lesvinsdumonde.com and
www.lesvinsdumonde.com cannot be responsible for the policy of
these sites, or the use of the information they collect.
FORCE MAJEURE
www.lesvinsdumonde.com cannot be responsible for events beyond
beyond our control involved in the delivery of a product or for
its condition at the time of delivery.
VALIDITY
If a term, condition or provision of a term or condition
proves to be illegal, invalid, obsolete, or for any reason inapplicable,
the validity and enforcement of other terms, conditions and provisions
cannot be affected or reduced in any way.
ENTIRE AGREEMENT
These terms and conditions constitute the entire agreement between you and
www.lesvinsdumonde.com relating to the subjects covered. Note
that no comments made by an agent of www.lesvinsdumonde.com
cannot be accepted as a variation of these terms and conditions or
a representation of the products sold by www.lesvinsdumonde.com and
www.lesvinsdumonde.com cannot be held responsible towards anyone
or the inaccuracy of such a representation.
APPLICABLE LAW
Any contract will be interpreted and assessed in accordance with French laws.
and any dispute surrounding this contract will be subject to the exclusive jurisdiction of
French courts.
PROPERTY AND INTELLECTUAL PROPERTY
This site is the property of SAS Les Vins du Monde which maintains and
makes it work. This site and all its components, including the graphics and
the architecture in general, the text, the graphics, the selection
and the arrangement and any software compilations, source code
underlying software (applets included) are the property of Les Vins du
Monde and its subsidiaries or its technological suppliers or
content.
ALL RIGHTS RESERVED
Photos and diagrams representing the products cannot be
reproduced. All designs, buttons and illustrations are made by the
SAS World Wines.
Trademarks
All names, logos, brands and titles used on this site are proprietary
trademarks or names
deposited from their owners